HI-Ethiopia is seeking to engage service providers to enter into a Framework Agreements (FWA) to provide Office ICT Support Service.

CALL FOR TENDER - (CFT)ICT Support ServicesAddis Ababa, EthiopiaReference No. HI/ETH/LOG/CFT/012/2026Date of publication of CFT Notice: 07 October 2026Deadline for the receipt of tenders: 21 October 2026 @ 4:00 PM Handicap international (with its brand name Humanity & inclusion) is an independent and impartial aid organization working in situations of poverty and exclusion, conflict and disaster. Working alongside persons with disabilities and other vulnerable groups, our action and testimony are focused on responding to their essential needs and improving their living conditions. It is a non-governmental, non-religious, non-political and non-profit making organization. HI-Ethiopia is seeking to engage service providers to enter into a Framework Agreements (FWA) to provide Office ICT Support Service. Technical support for laptop, desktop, Copier, printer and applications and related technology. The support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Assistance includes interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. CFT Reference number HI/ETH/LOG/CFT/012/2026 Subject of Service Procurement ICT SUPPORT SERVICE Bid Submission Deadline 21 OCTOBER 2026 @4:00PM The minimum services that ICT Services Company is expected to render to Humanity & Inclusion in Ethiopia are broadly indicated on a separate technical document which bidders should get after making registration at our Office. Key Considerations Technical and Financial Offers must be submitted in different envelopes with Separate Copy and Original. 2. TECHNICAL: a.ONE Original and ONE Copy of Separate Technical Envelopes must be submitted. Renewed (Valid) business license for the year 2018 E.C VAT Registration certificate TIN Registration Certificate Tax Clearance Company profile showing experience in rendering similar services Any Credentials showing experience