Palladium, in collaboration with the Ministry of Health of Ethiopia, is seeking qualified local IT firms to express interest in supporting the rollout and sustainability of a national Multi-Tenant EMR platform.

CALL FOR EXPRESSION OF INTEREST (EOI) Engagement of Local IT Implementers for Multi-Tenant EMR Deployment and Sustainability in Ethiopia Palladium, in collaboration with the Ministry of Health of Ethiopia, invites qualified local IT firms and technical service providers to express interest in supporting the rollout and sustainability of a national Multi-Tenant EMR platform across selected public health facilities. 01 PURPOSE OF THE EOI Identify and prequalify competent local IT implementers Support reliable and secure IT infrastructure at facility level Enable effective EMR deployment, configuration, and adoption Strengthen sustainable local technical capacity for long-term support 02 SCOPE OF SERVICES Infrastructure assessment and deployment EMR installation, configuration, and go-live support Training, mentorship, and capacity building Data migration and digitization support Post-deployment technical support Preventive and corrective maintenance 03 WHO SHOULD APPLY Legally registered IT firms or recognized technical service providers in Ethiopia Experience in network design, installation, and management Experience in IT systems deployment, support, and maintenance Preference for experience in HIS, EMR, or digital health implementations Availability of multidisciplinary technical teams Strong geographic and operational capacity across target regions 04 IMPLEMENTATION APPROACH Phase 1: Prequalification and onboarding Phase 2: Capacity building and certification Phase 3: Facility-level deployment Phase 4: Post-deployment support and continuous improvement 05 EXPECTED RESULTS Reliable and scalable IT infrastructure Successful and sustained EMR deployment Improved quality and accessibility of health data Higher user adoption and system utilization Reduced downtime and stronger technical responsiveness Strengthened local ownership and institutional capacity 06 SUBMISSION REQUIREMENTS Company profile and legal registration Summary of relevant technical experience Descrip