R&D Group, in partnership with Hybrid Designs under the Mastercard Foundation’s Entrepreneurship in the Digital and Gig Economy (EDGE) Program, invites qualified technology firms to provide deployment, customization, and long-term support of Enterprise Resource Planning (ERP) systems for outsourcing enterprises.

TENDER INVITATION INVITATION FOR BIDS (IFB) Re-advertisement: Consulting Assignment for Technology Support Provision & Customization Tender Reference No.: R&D/EDGE/RFP/007/2026 1. Background R&D Group, in partnership with Hybrid Designs under the Mastercard Foundation’s Entrepreneurship in the Digital and Gig Economy (EDGE) Program, invites qualified technology firms to submit technical and financial proposals for the deployment, customization, and long-term support of Enterprise Resource Planning (ERP) systems for EDGE-supported outsourcing enterprises. 2. Scope of Work & Objectives The selected service provider will be required to execute end-to-end technology provision: Task 1: Requirements & Platform Selection: Conduct requirements assessment per enterprise and recommend modules based on globally recognized platforms or in-house developed solutions. Task 2: Customization & Module Development: Customize modules, build dedicated Sales and Business Development modules, implement security safeguards, deploy systems with a two (2) year subscription, conduct user training, and transfer source code and related assets. Task 3: Maintenance & Support: Provide two (2) years of ongoing maintenance support, software updates, fixes, and SLA-backed technical assistance. 3. Location & Delivery Deployments will take place primarily in Addis Ababa, with regional enterprises assigned as needed (cloud-based and/or on-premises). 4. Qualification Requirements Interested firms must satisfy the following minimum requirements: Legal Compliance: Valid business registration, trade license, Tax Identification Number (TIN), and tax clearance certificate. Experience: Minimum of 10 years of experience in software implementation/customization and proven enterprise technology deployment capabilities. Key Personnel: Dedicated team including a Team Leader (Master’s degree + 6 years' leadership experience or equivalent), at least three (3) Developers/Engineers (Bachelor’s degree + 5 years' experie